How do I connect to Ooma?
Use the Ethernet cable included in the box to connect the TO INTERNET port on your Base Station to an open Ethernet port on your router. Then, use your phone cord to plug your analog phone or cordless base unit into the PHONE port on the Base Station. Finally, use the included AC adapter to plug in the POWER port. via
How do I reset my Ooma WIFI?
To reset the Ooma Telo Router, hold the reset button on the device with a paper clip until the lights blink. This shouldn't take more than around 10 seconds of depressing the button to complete. via
Does OOMA plug into router or modem?
What do I do if my computer is currently plugged directly into my modem? The Ooma Telo Base Station or Phone Genie can function as a router, enabling your computer to access the Internet through the device. You'll be able to set up your system by following the instructions in Option 2A in the Quick Start Guide. via
Does Ooma work with Wi-Fi?
Yes! Once your Ooma Telo Base Station or Phone Genie is connected to your home Wi-Fi network, you plug any device into the HOME NETWORK port and it will have access to the Internet connection through the wireless adapter. via
How many phones can you connect to Ooma?
You must have a compatible Bluetooth-enabled mobile phone and be an Ooma Premier subscriber. You can link up to 7 mobile phones. via
Where is the reset button on my Ooma?
The way you will factory reset the Ooma Linx device depends on the model of your device: It your model Linx device has a reset button on the bottom of the unit, press and hold the button. If the device does not have a reset button, plug it in. via
How do I setup my Ooma home phone? (video)
How do I access my OOMA from my phone?
Navigate to https://my.ooma.com/ Type in the default phone number for your Ooma account. Type in the password that you set up while you were activating your Ooma device. via
Does Ooma need a router?
Router and modem are combined into one device
If your current Wi-Fi router is combined with the ISP's modem, as in the diagram below, you will need to purchase a new router to use with Ooma Connect. via
How do I connect my Ooma to my modem?
Does Ooma slow internet speed?
Some users have mentioned that their internet is slow using an Ooma. We performed a speed test and found the following using an Ooma Telo. However, during the test, we found the Ooma is way too aggressive in reservation for voice traffic, and caused significant bandwidth decrease for other traffic. via
Can I use Ooma with my cell phone?
The Ooma mobile app lets you make and receive phone calls – even international calls – using your either your phone's mobile network, or its Wi-Fi or 3G/4G cellular data connection. You'll even connect in HD when you call another Ooma Telo Base Station or Phone Genie customer! via
How do I change my Wi-Fi settings Ooma?
Open a web browser on your computer and navigate to http://setup.ooma.com or http://172.27.35.1. Once you have completed this connection, you will be able to access the set up page to configure your system's settings. via
What is the difference between Ooma Telo and Telo 2?
The main difference is the Telo Air 2 has built in WiFi and doesn't require a network cable to set up or run. The Ooma Air 2 has the WiFi antenna built into the unit as well as a Ethernet port for connecting to the internet. via
What types of phones work with Ooma?
The following devices are compatible with Ooma Office:
What phones work with Ooma office?
Although Ooma Office is compatible with most single-line analog phones, the list below outlines the devices that we recommend:
Is OOMA a landline?
Many homeowners have grown accustomed to having a landline in their home. However, you can get the same home phone service for free with Ooma. The only difference is, your service is connected via high-speed internet, and the service is affordable – all you pay are applicable taxes and fees. via
How do you reboot Ooma?
Log into the Ooma page and go to internet settings. Assign an available static IP address, mask, and router(gateway) settings on the Ooma. The Ooma must be able to talk to the router to properly reset. Once you receive a "green" message that settings have been saved, goto the tools sections and reboot the Ooma. via
How long does Ooma take to reboot?
This shouldn't take more than around 10 seconds of depressing the button to complete. Upon successfully connecting and logging in, the Ooma Telo Router may need a few minutes to download software updates. It will automatically reboot and all the lights will be blue once it's done. via
How do I reset my Ooma Voicemail?
You can access your initial setup by pressing the "play" button on your Ooma device. You can then change your voicemail settings (including your greeting and name) by connecting to your voicemail and then hitting the option "2" from the main voicemail menu. via
How do I set up Ooma? (video)
Does Ooma Telo have Bluetooth?
With the Ooma Bluetooth Adapter or the Ooma Wireless + Bluetooth Adapter, you'll have convenient access to Bluetooth-enabled mobile phones and headsets directly from your Ooma Telo Base Station. You can pair up to seven Bluetooth devices. Learn more about using Bluetooth devices with Ooma below. via
How do I stop robocalls on Ooma?
Ooma Premier members can access their settings from the MyOoma page by navigating to Call Blocking under the Preferences tab. After your call blocking settings have been established, you'll be able to review a list of calls that have been blocked. via
How is OOMA free?
With a one-time purchase of Ooma Telo, you can start making unlimited calls in the U.S. for free with the Ooma Basic Plan. While your service is free with the Basic plan, all Ooma customers are required to pay monthly taxes and fees. via
Can OOMA receive text messages?
Ooma Business Texting lets you use the Ooma Office mobile app, Ooma Office Manager End User Portal, or the Ooma Office desktop application to send and receive text and picture messages from your Ooma Office phone number. is available for Ooma Office Pro subscribers. via
What ports does Ooma Telo use?
Ooma uses the following application ports for outbound data and voice traffic: UDP 53, UDP 123, UDP 514, UDP 1194,UDP 3386, UDP 3480, UDP 10000-30000, TCP 110, TCP 53 and TCP 443. via
Where is the page key on Ooma base unit?
Page Key (on rear of Base Station) Press to locate your Ooma handsets. Press-and-hold for three seconds to register a new cordless Ooma device such as an HD2 Handset or Linx. Solid Blue System Status Indicates that your Ooma service is working. You will hear the Ooma dial tone and all services are operational. via
How do I contact Ooma?
Ooma Inc via
How do I reset Ooma base station?
To reset the Ooma Telo Router, hold the reset button on the device with a paper clip until the lights blink. This shouldn't take more than around 10 seconds of depressing the button to complete. Upon successfully connecting and logging in, the Ooma Telo Router may need a few minutes to download software updates. via
How do I update OOMA firmware?
Why is my Ooma purple?
When Do Not Disturb is turned on, the Ooma logo will light up purple and all incoming calls will go directly to voicemail without ringing your phones. To turn off the feature, press and hold the >> button or dial * 7 9 from your phone. Check that the speaker hasn't been turned off. via